Went to couple of dealers. Seems like i got a good deal from James Raysor at this dealership compared to other dealers. Also when signing the lease Jose went through gave me all the bits and details about leasing, answering all the questions. The only issue I had was I found it hard to get back with questions I had. But overall I had a positive experience.

These mechanics are always very knowledgeable of what they do.They did a wonderful work on my car. Couldn't ask for better mechanics!

This dealer is a mess. When calling the service department, the chances of the phone being answered is slim to none. I had to go thru the sales department (surprise, surprise the sales department will answer the phone usually by the second ring) to finally get someone in the service department. I have to say the entire customer experience at this dealership is awful. Ever since AutoNation purchased this dealership its customer care is horrendous. My gut tells me that AutoNation is more concerned about eeking out the last nickel instead of focussed on the customer. When you sell +$100k automobiles, its all about the customer and not about saving a few bucks on hiring more customer support professionals.

Took a Long to to find the right car but Steve was patient throughout the whole process and helped me find my dream car.

Thanks Tatianna Corselli for your help throughout the lease setup process. You were great!!!!

Great experience. Sales associate Mercedes and manager Joe are both patient and detail oriented. Helped me made a good decision for family.

Land Rover Larchmont service department goes above and beyond for their customers. I have bought 4 Land Rovers from them and the service has always been excellent.

Recently leased a LR Velar from here; The car is amazing and from day 1, the team at LR exceeded expectations. Our Sales Rep has followed up to ensure all is running smoothly and we couldn't be happier with the choice.

Don’t have much to say about this place

I had a great experience, worked with Jim Raysor and I couldn't be happier! He was awesome really paid attention to detail. Within a week, I was officially a member of the Land Rover family. I would recommend this dealership, the team was really user friendly!

I worked with Jim Raysor and had a good experience, he was patient, knowledgeable and ready to help. I walked in knowing what I wanted and what I was willing to spend. He didn't pressure me and remained straightforward the entire time. Long story short I purchased and my overall experience was very good. I am quite pleased

After the purchase of my Land Rover Evoque, and paid for my registration transfer, I have not received my registration. All efforts to reach some at the location who will tell me what happened to my registration failed.

I leased the Range Rover Velar. George Lefer was the Sales Associate who helped me throughout the entire process. George was very helpful during the whole process and made everything easy. I am very satisfied with the choice and price. I highly recommend speaking to George if you are considering any Land Rover.

I recently was in the market for a new Range Rover Evoque. I called several dealers to hep me. When I called Land Rover/Larchmont/New Rochelle - they were excellent. I worked with Kion - who was attentive, listened to everything I wanted and in the end gave me a great deal. When I went to pick up the car, the entire dealership was helpful and welcoming. Definitely buy your next car here!!!

My wife and I spent more than a week dealing with a sales person (Eric) and sales manager (Kevin) of this dealership to purchase a new Range Rover. First and foremost, they were negotiating with my wife and I for a vehicle that they didn't even have in stock. I fully understand that dealers sometimes work with other dealers to obtain a vehicle that they may not have there on site. But the fact that they were assuring me that they could obtain it when in fact they were really never making the attempts that they said they would to acquire the vehicle we wanted was very upsetting. Especially to my wife. The phrase "Happy wife..Happy Life" means nothing to these people!! And mine is extremely "unhappy" right now. After spending an entire week negotiating on a car that did not exist, the General Sales manager, John DeAngelis accused my wife and I of being part of some Export something or another with intentions of shipping the vehicle overseas and demanded to see our individual credit reports as well as one entire year of our personal bank statements! xxx Really?? Rather odd considering the fact that we were purchasing the vehicle outright. We were not looking for financing of any sort! Why would a dealer violate what seems to be or I would at least think would be covered under some sort of privacy act? Not sure. But after reluctantly offering our statements, Mr. DeAngelis then refused us as customers before even providing the info. After having this experience, it left us with a feeling that the employees of this establishment and Mr. DeAngelis more specifically, are up to something rather nefarious and perhaps fraudulent. We reccomend that you avoid this dealer at all costs!

I had an appointment late May to take my LR4 in for a yearly service appointment and my break pad light came on 3 weeks before my appointment. Johann fit me in early. Was very honest about the timing for fixing my car and also managed to have my car serviced at the same time. He was incredibly professional and my car was returned to me looking and feeling brand new.

Kudos to Jim Raysor, he made the process simple and quick. He's earned by business now and in the future

The ONLY reason I am giving Land Rover of Larchmont five stars is because of my Salesman, Mr. James (Jim) Raysor. Mr. Raysor is a consummate professional, he is well spoken, a complete gentleman, and was completely available to us, from the beginning to the end of the process. We reside in Connecticut, and as such thought it best to take the train down, rather than have to drive two vehicles back. Mr. Raysor picked us up at the station, helped my husband find appropriate food for me to eat as I have low blood sugar issues. He spent a great deal of time explaining the entire process and I would highly recommend him to anyone looking to lease or purchase a vehicle from this dealership! *****FIVE STARS for Mr. James Raysor. On the other hand, and sadly, Mr. Joe Santiago in financial left quite a bit to be desired. I brought a check for the down payment, which would be drawn against my credit card at 0% interest, but that wasn't good enough! He was curt, and rude. I AM SAYING THIS IN HOPES THAT THE DEALERSHIP WILL TAKE THIS INTO CONSIDERATION, MAKE A CHECK LIST TO GIVE TO YOUR FUTURE POTENTIAL CLIENTS SO THEY KNOW WHAT TO BRING! Mr. Santiago insisted on a personal check! I got the Manager involved, together we called my bank who confirmed the funds were there. I am extremely happy with my new Land Rover Discovery HSE, Mr. James Raysor made it a point to get the color (Byron Blue) I wanted and the exact interior color (Almond/Ebony)!!! I love it! I love the beach, and the ocean, therefore, driving the SUV is literally like being at the ocean every time I drive it! Thank You so much for making this a reality for me! Will most definitely come back again as long as Mr. James Raysor is there!

Great experience! The sales associate Ebony Bryant was pleasant and really knowledgeable about the car. After the test drive we decided to buy and Ebony helped us in our decisions with choice of color, interior, packages, etc. Came in on Wednesday and returned on Friday to complete final lease/purchase. She spent a lot of time going over and showing us all the features of the car since it's very technical. We drove home confident in our new Range Rover Sport HSE.

The navigation system was not installed in my car when I picked it up this past weekend. The manager had his team pick up the car from my home, install the navigation system, and return it right back o me Super considerate and convenient.

Tried to purchase a Range Rover last week from this dealership. Saw a few on their website that looked like what I wanted. Went in on 3/29 and spoke with Randy Escano. He found one in their inventory that I liked and I test drove another because the one I liked was on a different lot. After discussing it with my wife later that night and the next day, we decided to go ahead with the purchase. I called Randy the following afternoon and gave him my credit card info to hold the car. He was supposed to email a purchase order to me the next day and never did. I tried sending him emails and made numerous calls for two days. I discovered that he never even ran my card for the deposit. I tried calling the Sales Mgr, Kevin Holmes, but his voicemail was full. I give up. I've never encountered such a highly unprofessional crew as the people that work here! I'll take my business elsewhere.

Tried to purchase a Range Rover last week from this dealership. Saw a few on their website that looked like what I wanted. Went in on 3/29 and spoke with Randy Escano. He found one in their inventory that I liked and I test drove another because the one I liked was on a different lot. After discussing it with my wife later that night and the next day, we decided to go ahead with the purchase. I called Randy the following afternoon and gave him my credit card info to hold the car. He was supposed to email a purchase order to me the next day and never did. I tried sending him emails and made numerous calls for two days. I discovered that he never even ran my card for the deposit. I tried calling the Sales Mgr, Kevin Holmes, but his voicemail was full. I give up. I've never encountered such a highly unprofessional crew as the people that work here! I'll take my business elsewhere.

Worst service dept. Horible experience. Car came back a day late with no call. Sarcastic phone conversation Like I was wrong to call and check in the car situation. Never informed me of what they where doing. Just did it. Charged for oil something but oil cap still has dust on it. If it where opened there should have been prints. I feel ripped off. Very very very unprofessional. Sad. I was excited to get this car but my experience with Mercedes and Lexus service was 100% better. Did I mention when I got there they lost the paper work and had no loaner for me as requested. First and last Range.

Overall amazing. George Lefer was my Account Rep. The experience was PHENOMENAL. I've purchased BMW's in the past but this time I bought a Range Rover. I went to another Land Rover dealership which didn't have the inventory or the knowledgeable staff. My experience with Land Rover New Ro was better than my previous 2 purchases at BMW. I highly recommend this firm.

Salesman was attentive to our needs. He was patient and demonstrate a willingness to work with us to achieve our goal.

We recently leased a car from auto nation and can't say enough good attributes about the salesperson. From start to finish Steve was determined to help us lease the car we wanted in the timeline we wanted. Having looked at multiple dealers it was Steve who made the difference in why we chose the dealership.

My husband and I would give this place 0 stars if we could. There is no customer service what so ever.

Damien and the Service team are excellent they are very courteous and professionals 👌👍

uncomplicated and pleasant experience. My salesman - Jim Raysor - was great. Attentive, no pressure and helped make my experience what it was. love my car too

Damian and the service team are pros. Great care and service.

Dishonest and poor service, I would never recommend this place to anyone. I always say that the integrity of any service starts with the leadership/management. On my purchase of my range rover, I experienced hidden fees and extra charges that were not authorized by me and were spotted when the numbers were not adding up. this happened 3 times and no apologies were made. I was able to catch them and they were forced to remove them. At the end they charged me for a leather kit that i did not ask for in addition to having me sitting and waiting for an hour while my dealer went to handle some other business in the middle of my purchase. I left serval messages for the manager Kevin, who never bothered to call me back. In addition o that my mother called and spoke with him in which he said he would look into it, and here is is 2 weeks after my purchase and i have heard nothing back. I even responded to an email which asked how my service was and still no care was given by the management to call me back. I had to go back and forth with my band to figure out how to get the dealer ship the money for my vehicle because the dealer kept failing to do so and in a timely manner. That was completely unacceptable! The i finally did go and pick up the car, it was dirty an you could tell that they did a rush cleaning due to the poor cleaning appearance of the car. This place and service in disgusting, rude, dishonest and unprofessional! there is no integrity and what makes it worse is that I am military and was treated with such disrespect. DO NOT BUY FROM THESE PEOPLE. GO SOMEWHERE ELSE! I f i could give it no stars, i would. If you do decide to use this place anyway, make sure you do all the math!

I ordered a new 2018 Velar, they delivered the car, I drove out of the dealership and the wheel flew off the car and I almost died. They did not go out of there way to give me my money back and they are not remorseful nor customer oriented, I would never recommend this dealership!

As always a great experience at Landrover Larchmont - professional, personal and excellent service! Thanks guys

The customer service here surpasses other dealerships I've been to.

Customer service, advisors were on point with my problem in my vehicle I had for 2 years. Manhattan land rover couldn't figure it out. Larchmont found the issue in 10 minutes. Solved it. Oh how happy I'm. Thanks.

Outstanding personal service by Johann Berry.

I was looking to purchase the Evoque Convertible and it was difficult to find one at a Land Rover Dealership. Larchmont Jaguar Land Rover just sold the one they had, however Jim Raysor ensured me he can find the one I wanted with all my must have features. Jim called within hours and I have been a happy customer ever since. Jim was very professional and attentive. He answered my calls and questions timely. Everyone at the Larchmont dealership was very nice. They will have my service for years to come.

i have 2012 Land rover LR4 with Certified Pre Owned Warranty which was purchased from this dealer about a year ago. Recently passenger cabin filled out with lots of water due to heavy rain. I have taken my car to this dealership , and it was diagnosed as dispose pipe coming from sunroof to the bottom of the car was misplaced. I was told that this was not covered under warranty and was asked to pay $1000 so they can put the pipe back. I refused the charge and fix and i was charged $250 for diagnose. For those who get excited about cpo warranty, it basically covers nothing. If you have a Landrover, you need to live the fact that this luxury suv gets lot of water inside :) Any pipe may come out on this car and you may be faced $1000 for the fix (put the pipe back) There are thousand of complains about the same issue and no one including this dealer and Land Rover USA do care about the fix. This car may work in California, not in New York. What a shame!!!! Thank you Baris Alyanak

Johan in service is highly professional and knowledgeable. I only service my car at this location for this reason. I am completely satisfied and plan to purchase another vehicle from this dealership in the near future.

Had an excellent experience

I recently needed a new tire for my Land Rover. My local dealer is about 20 miles away in New Rochelle; Land Rover sent a flat bed truck to pick it up and my service manager Damien did the rest, turning the vehicle repair around in a day with great service.

Yohan and the service team are top notch. Professional communicators always willing to help. Lucky to have them in here lower Westchester.

I went to this dealer considering both the fleet and the historical reviews. Not sure if I was the chosen one to get such a treatment but it was sad. I drove there three times in a week, after call confirmation, spending a good $30-$40 on tolls each time. I had the same experience on all the three visits. The front desk lady didn't know who to direct me to and made me wait for 30 minutes when there was just 30 minutes left for that day. The second time I went I was told the car I was considering for a purchase has been sold but then there was no further discussion on possible options to consider. No customer retention. Third time I went to see two cars, the rep made us wait for an hour with no concern. I just stood there patiently. I got to see one car and when asked for the second I got an immediate an answer that it's sold. I was not given any options again. I wrote back the next day asking the black car and I was told it should be available and will confirm. Now am not looking for a confirmation. I decided on a different make and it took me one visit and one hour to finalize on a car and wohoo I own a luxury car now.

Amazing and Flawless. Thanks for making it Easy! :)

Very professional & detailed. Sales representatives were very knowledgeable and helpful in specifying and walking through options.

Steven was very helpful and honest with us. There was no pressure and our purchase was a very pleasant experience. The car was well detailed and was exactly the vehicle we were looking for.

Pete Williamson (salesman) gave me a call back in January as I had asked him to. I told him I would be in the market for a new car. He was able to get me out of my old Range Rover and into a brand new one with no money down and a lower monthly payment than my existing payment. The whole process was smooth. I did everything over the phone (credit app, insurance, etc). I came to pick up the vehicle the next day. Signed the paperwork and had my keys in less than 1 hour!!

This is our 5th LandRover and each time the service and attention to detail is amazing. Special shoutout to Steve Goldsmith who always makes us feel like family.

Best lease experience I have had in 20 years. Steve is a true professional!!!

well done, responded to my points, near my office,

Edgar was very welcoming and honest about what was needed for my vehicle.

As always, they did a great job in servicing my vehicle!!

I have a very good experience of the Landrover Larchemont service department after servicing 3 cars the last 8-9 years: very accurate, friendly and professional. I would not recommend the sales department though.

Fast service, nice waiting area, friendly personal

Very helpful. Very professional. Was able to take care of everything in one visit

This is an outstanding dealership! The sale and service departments are staffed with knowledgeable, competent and honest professionals. Edgar in the service department was fantastic. A true service professional who can manage and resolve a difficult service issue quickly and efficiently. It was a true pleasure to be a customer of Land Rover Larchmont.

Very enjoyable experience. Edgar was my service advisor. Very professional in his duties. very informative as to the progress of the service on my Range Rover. Full service completed ahead of schedule

Johann Berry is one of the most friendly and customer-oriented agents of Land Rover that I have ever met while owning this car. He checked in with me about every 1/2 hour to update me on the progress of my car, which was awesome. However, there only thing was that it took them over three hours to complete a standard 20,000 mile service. Otherwise, customer service was great!

Edgar provided a full and excellent service to me from the moment I walked into the shop till I picked up my vehicle when the repair was done.

Excellent place where you can get an excellent service and help

Excellent customer service and follow-up. This is an outstanding service department. They are prompt, courteous and very well trained. I have been using this service department for ten years and have never been disappointed.

I went to get my car serviced at Range Rover, Larchmont and Edgar was a huge help- so friendly and accommodating.

Johann gives each customer personal attention, he is always there to help, even call day after the service to make sure everything is ok, He is a great asset at the Land Rover Larchmont .

All good. Had car serviced and they did a good job. Friendly, efficient, etc.

Excellent repair service and customer service was great

Johann walked me through what needed to be done and warranty coverage. He kept me informed of repair and helped me with loner car... He even called me immediately when I had left my bag at the dealership and walked it out to me in the parking lot. He was awesome!

Edgar,Johann, Lenny and Hugh the vehicle technician are the best thanks guys for your wonder professional effort and help to customers

Johann is an excellent service representative. He is friendly, courteous, and very knowledgable. The repairs and maintenance of my new rover was quick and effective. I have been using this dealership for over 10 years and highly recommend.

I leased a Jaguar a year ago from this dealer, and having 30 years of car buying/leasing experience, I was thrilled with the expediency and no-nonsense professional approach I experienced. I experienced the same professionalism when I brought the car in for its annual service. As such, when a dear friend mentioned that he was interested in a Land Rover, I highly recommended and accompanied him to the dealer. We called to set up a meeting and they didn't have the model he wanted to see on the floor. Within an hour, they had one delivered for us to test drive. Unfortunately the Sport model he wanted with a third row seat simply was not large enough for his kids and he passed. But, I will be back for my next Jaguar as they again proved to be customer focused and extremely professional. Thank you Land Rover / Jaguar of Larchmont.

Johann Berry makes the entire servicing process so easy and pleasant. He is so wonderful that I asked if he could be my sales person when I chose my next Range Rover!

I have been going to LR of Larchmont for about 4 years now for service/maintainenace - I chose to go out of my way over other dealerships due to poor experiences there. Every second with LR Larchmont has been AMAZING. They treat me so well! I would HIGHLY recommend this dealer to anyone looking!

I didn't purchase the car from New Rochelle , but they are peoples very nice to me . I do my car service there . I met the service advisor Edgar peter .his better service advisor I met . he follow up with me always times and get the my car service done very quick . I need thank you all service teams . Jaguar land rover Larchmont / new Rochelle is better dealer . I will be back . whatever I need purchase my new car or bring my friend there.

My experience in dealing with Land Rover of Larchmont for the past three years has been nothing but top notch. Their service department is organized, on time, helpful, and pleasant. They have always accommodated me when making appointments. I have never had a bad experience there.

Outstanding staff and service on all levels. I have been a client for over 10 years and they never slip and always deliver a high quality "product" in terms of service and courtesy and professionalism. Highest recommendation possible.

Sales staff were extremely welcoming and attentive. As a woman car shopping, I felt the most comfortable with the entire 3 day experience. I was not intimidated or rushed in any way at all. My salesman George listened to and understood what my needs were as well as considering my budget. There were no surprises or haggling of any sort. In all of my years of leasing/buying vehicles this has been my best experience YET! I also cannot forget to mention the financing experience. Jon Kaplan was very thorough and took a great amount of his time to answer any question I had in a very detailed and clear manner. I would highly recommend this dealership and most importantly, you must ask for George Petkanas!!!

Johann Berry is always very helpful and courteous in the Range Rover Service department. He's very informative and always willing to take the time to address any issues or problems you may be having with your vehicle. The phone reception process could use improvement, but Johann is great.

Excellent experience my sales rep worked extremely hard to get me what I wanted

EDGAR was my. Service advisor he was outstanding he kept informed thru out the day! Great job!

Brought Car in for service at 7:30. Loaner was ready, service was completed within hours, my car was clean and ready for pick up upon phone call from representative. I'm very happy! Thank you.

Salesman was very patient and answer all my questions and showed me all the features on the car Took me out on a road test , gave me a very good price on my trade-in which was only two years old .

The service was fast and excellent and the service writer is very friendly and knowledgeable All in all a great experience

Johann Berry is the best...........................................................

went in for service. Was ferried to and from my house, service was prompt and timely. They even found an issue with my sunglasses holder and replaced it free of charge without me mentioning it to them. Very accommodating for my schedule.

Was great to deal with Steve Goldsmith!... A really class act gentleman, we got 5 RR from him and always a pleasure to deal with!

Took car for service (Ac), no problems, great customer service!

Manager Kevin gave me a great price and has been there for me always. He's caring and interested in making sure I'm happy. I have recommended many cars each year to friends and family

Needs better parking lot as its difficult to park when viewing cars

A great dealership to buy from and service your vehicle. Steve in sales and Johann in service are tops.

Place very nice and everyone is very courteous... They resolve my concern at no time i would recommend this dealership to all my friends and family

Was great good people knowledge and experience Fast service

Nice vehicles. Nice sales people. When you go for repairs you can be taken advantage of. Cars are nice. They need to cater a bit more to their customers like Mercedes and Lexus does.

Staff is very nice and helpfull!, Got my care sevice (air conditioner) no problems got it done

Love my LR4 which Larchmont Land Rover Keeps running smoothly with excellent service. The customer service I have received over the years is the best. They really go out of their way to accommodate you.

Land Rover Larchmont has an excellent service department that I have used for 5+ years and never been disappointed. Even though I will purchase my next Range Rover from somewhere else I will always go back to Larchmont for service.

The staff was professional, informative and courteous. The car was ready on time and as promised, and I was given updates during the wait. The waiting area is very comfortable, spotlessly clean and quiet -- with free WiFi so I could get some work done. My service adviser was wonderful -- friendly, patient and very knowledgeable. He also took the time to explain the multi point check and future service needs. I love my Range Rover Sport (my second Rover!) and I'm glad to know Land Rover Larchmont is there to care for my truck. BTW -- I'm a real customer and I'm writing because this was a uniquely great experience. I'd highly recommend to others.

The team at Land Rover Larchmont/New Rochelle was professional and helpful at all times. They are very attentive to the customers? wants and needs and treat everyone with respect. There are not pretentious which helps to create a nice environment to purchase a new vehicle.

The service staff at Land Rover of Larchmont are exceptional. They go out of their way to explain what is wrong and how they fixed the problem. They are always friendly and ready to help.

I worked with Jon Kaplan who was very friendly and knowledgable. Other people we dealt with during the buying process were also very friendly and helpful.

I recently got my 2016 RR evoque and Jay Jurac helped me to get this vehicle. He's amazing and Very honest. i highly recommend Landrover Larchmont. It was really a great experience for me and I enjoyed driving my new 2016 Evoque more than my benz now. thanks a lot!

all around excellent experience... sales ,service and facility are top notch

Everything was great. Steve did exactly what I asked for and I was able to complete most of the paperwork via email due to my busy schedule.

Great service and the salesman was very helpful.I enjoyed talking to my salesperson.He was very polite and was very helpful wit his knowledge about the vehicle I was interested in.Keep up the good work!

Stopped in to discuss the purchase of a used RRS, and had the unfortunate experience of dealing with the duo of salesman Jake Kurland and his senior officer Steve Goldsmith. Mr Kurland was flat out argumentative when discussing vehicle options and pricing, and he was only topped by the arrogance of Mr Goldsmith. Would recommend only dealing with these people if you MUST have a certain vehicle on their lot - otherwise, your money will be much more appreciated and your blood pressure at a lower scale at any of their local competitors. I now certainly understand why my LR owning friends all use Mt Kisco for servicing and purpose, even when Larchmont is closer. A lot of negative reviews out about this dealership and these gentleman in particular - perhaps its time GM Kevin McEwan investigated why his dealership is rated so poorly by so many.